I live in Thailand since 2016. I trade using the accounts of several Forex Brokers. I try to provide simple information based on my actual experience. For others, see [Profile].
Axiory

AXIORY Customer Support | Any Language as You Like!



This is an article about AXIORY’s support.

AXIORY is popular in the world for its very low trading fees.
AXIORY is a forex broker that has been around for a long time, and the information on their official website is very good.

The quality of the customer support is also high, and the live chat is very convenient, allowing you to communicate with the support staff in real time.

In this article, I will explain in detail how to contact the various contact points.

What you can learn in this article;
  • About AXIORY Customer Support
  • How to contact it

About AXIORY Customer Support Service

AXIORY provides the following means of inquiry.

Customer SupportSupported
Live Chat
e-Mail
Inquiry Form
Phone

How to Check on AXIORY Official Web Site

Follow “About Axiory” -> “Contact us” from the top page of AXIORY official website.

Check Support on AXIORY Official Site

Live Chat is the Most Recommended!

The best way to inquire is through live chat.

You can communicate with support staff in real time.
Depending on the nature of your inquiry, this may be the fastest way to resolve it.

However, depending on the country and language, live chat service hours may be limited.
If the staff is not available, you can send them an e-mail. However, replies will be sent on weekdays after the vacations and will be a little delayed.

Notes on the content of the inquiry

AXIORY does not respond to the following types of inquiries.

Inquiries that cannot be answered by support
  • Trading methods and strategies
  • Forecasting market price movements
  • How to use Metatrader (MT4, MT5)

In particular, AXIORY is not able to answer any questions regarding investment advice.
This is prohibited by law.

Also, it is better to avoid inquiring about the basic terms and contents of trading such as what is forex, what is a currency pair, and what is a spread nd so on.
(If the support is not busy, they may be able to tell you.)

On the other hand, you should contact the support desk for the following information and inquiry.

What to ask support directly
  • After opening my account, I sent my personal identification documents, but they are not approved yet.
  • I have made a withdrawal request, but the money has not arrived yet.
  • I tried to place an order or close a position, but an error occurred.
  • There are no answers to other frequently asked questions.

AXIORY Frequently Asked Questions (FAQ) are available on the official website.
If you have any questions, please check the FAQ first.



How to Make Inquiries

From here, I will explain the specific inquiry procedures for each contact point.

Live Chat

This is the most user-friendly live chat.

You do not need to have an account with AXIORY to use the live chat.

Access to Live Chat

From AXIORY’s official website, click on “Contact us” at the top or the chat icon at the bottom right.

Start Live Chat

A chat space will appear in the lower right corner of your browser.
Enter your name and email address to start a chat.

e-Mail

You can send an email to the following email address listed on the support page.
Be sure to check your email address, as it may vary depending on the country you live in.

You can send an email at any time, but you should expect a response on the next business day.

Also, if your inquiry is about your own account, please remember to include your name, account ID, and email address.

support@axiory.com

Inquiry Form

You can also inquire through the dedicated support page on the official AXIORY website.

This is almost the same as contacting us by email.

Access to Inquiry Form

Follow “About Axiory” -> “Contact us” from the top page of AXIORY official website, scroll down to the bottom of the screen and you will see a contact form.

Fill in the required information and send it to the Customer Support Center, which will send your inquiry to you.

You will receive a reply at the email address you entered.

Phone

AXIORY provides a telephone contact for the support center in each country.

Unfortunately, not all countries have a phone contact.

For example, if you are at the contact point in China, you can speak in Chinese.

Summary

What did you think?

AXIORY offers a variety of support systems.

If you have any problems, please try to use it!

Check Support on AXIORY Official Site

\Just 3 minutes!!/
Open an Account for FREE



ABOUT ME
KandA
KandA
I live in Thailand since 2016. I trade using the accounts of several Forex Brokers. I try to provide simple information based on my actual experience. For others, see [Profile].