I live in Thailand since 2016. I trade using the accounts of several Forex Brokers. I try to provide simple information based on my actual experience. For others, see [Profile].
XM

XM Withdrawal Methods | Rules for withdrawal

I will explain how to withdraw XM.

There are some rules for withdrawal in XM.
Keep the basics in mind so you don’t get lost when withdrawing.

What you can learn in this article;
  • XM Withdrawal Methods
  • Processing Time
  • Rules for XM Withdrawal

XM Withdrawal Methods

XM offers the following withdrawal methods.

However, the withdrawal method depends on your country of residence.
Below is the case of Thailand where I live.
Please log in to the member page to check the actual withdrawal method.

Withdrawal MethodsFeesMin AmountProcessing Time
Bank TransferFree *1$1003-5 Working Days
NETELLERFree$5Same Day
SkrillFree$5Same Day
WebMoneyFree$5Same Day
Credit / Debit CardFree$5Same Day
*1 : Less than 200 USD will be charged


In principle, there are no fees for all withdrawal methods.

For bank transfers, fees will be charged for less than $ 200, so withdraw as much as $ 200 or more.

Regarding the time required for withdrawal, regardless of the withdrawal method, it will be processed by XM back office within 24 hours from the withdrawal request, but the number of days until the actual deposit depends on the withdrawal method.

Rules for XM Withdrawal

The withdrawal method is determined by the deposit method you took

The important thing is the XM withdrawal rules.

As mentioned in the article explaining how to deposit in XM, there are two main withdrawal rules for XM.

Important Rules for XM Withdrawal
  1. For withdrawals up to the same amount as the deposit amount, it is necessary to select the same withdrawal method as at the time of deposit
  2. If you deposited by multiple methods, you need to withdraw in the same order and method when withdrawing.


As you can see below, withdrawals that exceed the deposit amount, that is, profits, will be bank transfers regardless of the deposit method.

Conversely, until the deposit amount is reached, you can only select the same withdrawal method as when you deposited.

Deposit MethodsWithdrawal Method
(Up to the deposit amount)
Withdrawal Method
(Profit)
Bank TransferBank TransferBank Tranfer
Credit CardCredit CardBank Transfer
Debit CardDebit CardBank Transfer
NETELLERNETELLERBank Transfer
SkrillSkrillBank Transfer
WebMoneyWebMoneyBank Transfer

There is a priority in the withdrawal method

If you deposit with multiple deposit methods, you need to withdraw in the order in which you deposited.

Also, even if the credit card is the same VISA card, if the card type is different, it will be considered as a different card.
This is also related to the withdrawal order.

For example, consider the case where deposits are made in the following order.

  1. Master Card $500
  2. VISA Debit Card $300
  3. NETELLER $200

You have deposited $1,000 in total.

Suppose you trade after this and make a profit of $500.
The account balance is $1,500.

If you want to withdraw the full amount of $1,500 including profits, you need to withdraw in the following order of priority.

  1. Master Card $500
  2. VISA Debit Card $300
  3. NETELLER $200
  4. Bank Transfer $500

It’s complicated, but if you make a mistake when applying for withdrawal, XM will automatically check it and a message will be displayed.

Is there a withdrawal refusal at XM?

Have you ever heard that withdrawals were rejected?

However, I have hardly heard of rumor of withdraw rejected in XM.

When I try to search for XM withdrawal refusal on Twitter, it does not appear at all.
You can understand that there are almost no withdrawal refusals at XM.

However, your withdrawal request will not be accepted if you make a trade that violates the rules.

The following actions are obvious violations of the rules. In addition to refusing withdrawals, there is also the possibility of account archived.

  • Cross-order trade between multiple accounts
  • Cross-order trade using other trader accounts
  • Get bonuses repeatedly in the name of another person

If you do not know the above and your withdrawal is refused, please contact support immediately.

How to Withdraw in XM

From here, I will explain the specific withdrawal procedure for each withdrawal method.

Please log in to the XM member page and select withdraw funds.

This will display the withdrawal methods you can choose.

Bank Transfer

This is an explanation of withdrawals by bank transfer.

In Thailand, where I live, online bank transfer to a local bank is supported, which is very convenient.

Select Online Bank Transfer

Bank Information and Amount

I can select Thai banks.

NETELLER

Select NETELER

NETELLER Account and Amount

Skrill

Select Skrill

Skrill Account and Amount

WebMoney

Select WebMoney

WebMoney Account and Amount

FAQs for XM Withdrawal

I have picked up related FAQs from the XM official website.

What is the withdrawal priority procedure?

In order to protect all parties against fraud and minimize the possibility of money laundering and/or terrorist financing, XM will only process withdrawal/refunds back to the source of the original deposit according to the Withdrawal Priority Procedure below:

– Credit/debit card withdrawals. Withdrawal requests submitted, regardless of the withdrawal method chosen, will be processed via this channel up to the total amount deposited by this method.

– E-wallet withdrawals. E-wallet refunds/withdrawals will be processed once all Credit/Debit card deposits have been completely refunded.

– Other Methods. All other methods such as bank wire withdrawals shall be used once deposits made with the above two methods have been completely exhausted.

All withdrawal requests will be completed within 24 working hours; however all withdrawal requests submitted will be instantly reflected in the clients’ trading account as pending withdrawals. In case a client selects an incorrect withdrawal method, the clients’ request will be processed according to the Withdrawal Priority Procedure described above. All client withdrawal requests shall be processed in the currency in which the deposit was originally made. Should the deposit currency differ from the transfer currency, the transfer amount will be converted by XM into the transfer currency at the prevailing exchange rate.

If my withdrawal amount exceeds the amount I have deposited via credit/debit card, how can I withdraw?

Since we can only transfer the same amount back to your card as the amount you have deposited, profits can be transferred to your bank account via wire transfer. If you have also made deposits via E-wallet, you also have the option to withdraw profits to that same E-wallet.

Can I withdraw my money whenever I want?

In order to withdraw funds, your trading account must be validated. This means that first you need to upload your documents in our Members Area: Proof of Identity (ID, passport, driving license) and Proof of Residency (utility bill, telephone/Internet/TV bill or bank statement), which include your address and your name and can’t be older than 6 months.

Once you receive confirmation from our Validation Department that your account has been validated, you can request the funds withdrawal by logging in to the Members Area, selecting the Withdrawal tab and sending us a withdrawal request. It is only possible to send your withdrawal back to the original source of deposit. All withdrawals are processed by our Back Office within 24 hours on business days.

Can I withdraw my money if I have an open position?

Yes, you can. However, to ensure the safety of our clients’ trades the following restrictions apply:

a) Requests which would cause the margin level to drop below 150% will not be accepted from Monday 01:00 to Friday 23:50 GMT+2 (DST applies).

b) Requests which could cause the margin level to drop below 400% will not be accepted during weekends, from Friday 23:50 to Monday 01:00 GMT+2 (DST applies).

How long does it take to receive my money after I make a withdrawal request?

Your withdrawal request is processed by our back office within 24 hours. You will receive your money on the same day for payments made via e-wallet, while for payments by bank wire or credit/debit card it usually takes 2 – 5 business days.

How long does the deposit/withdrawal take by credit card, e-wallet or any other payment method?

All deposits are instant, except for the bank wire transfer. All withdrawals are processed by our back office in 24 hours on business days.

Are there any deposit/withdrawal fees?

We do not charge any fees for our deposit/withdrawal options. For instance, if you deposit USD 100 by Skrill and then withdraw USD 100, you will see the full amount of USD 100 in your Skrill account as we cover all transaction fees both ways for you.

This also applies to all credit/debit card deposits. For deposits/withdrawals via international bank wire transfer, XM covers all transfer fees imposed by our banks, with the exception of deposits amounting to less than 200 USD (or equivalent denomination).

If I deposit funds by e-wallet, can I withdraw money to my credit card?

To protect all parties against fraud and in compliance with the applicable laws and regulations for the prevention and suppression of money laundering, our company’s policy is to return clients’ funds to the origin of these funds, and as such the withdrawal will be returned to your e-wallet account. This applies to all withdrawal methods, and the withdrawal has to go back to the source of the funds deposit.

Can I transfer funds from my trading account to another client’s trading account?

No, this is not possible. It is forbidden to transfer funds between different clients’ accounts and involve any third parties.

Can I deposit to/withdraw from my friend’s/relative’s account?

As we are a regulated company, we do not accept deposits/withdrawals made by third parties. Your deposit can only be made from your own account, and the withdrawal has to go back to the source where the deposit was made.

If I withdraw money from my account, can I also withdraw the profit made with the bonus? Can I withdraw the bonus at any stage?

The bonus is for trading purposes only, and cannot be withdrawn. We offer you the bonus amount to help you open larger positions and allow you to hold your positions open for a longer period. All profits made with the bonus can be withdrawn at any time.

I used more than one deposit option, how can I withdraw now?

If one of your deposit methods has been a credit/debit card, you always need to request withdrawal up to the deposit amount, as a prior to any other withdrawal method. Only in case that amount deposited via credit/debit card is fully refunded back to source, you may select another withdrawal method, according to your other deposits.

Are there any extra fees and commissions?

At XM we do not charge any fees or commissions. We cover all transaction fees (with bank wire transfer for amounts over 200 USD).

Summary

The above is the explanation of how to withdraw in XM.

Make sure you understand the withdrawal rules in advance so that you don’t get lost when withdrawing.

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ABOUT ME
KandA
KandA
I live in Thailand since 2016. I trade using the accounts of several Forex Brokers. I try to provide simple information based on my actual experience. For others, see [Profile].